Terms of Use.

Last updated: July 3, 2026Please read these Terms and Conditions ("Terms") carefully before using our Service.1. Definitions
- Application / Service means the Papanca mobile application for iPhone and Apple Watch.
- Company ("we", "us", "our") refers to Papanca SRLS, Via Madonna Pellegrina 154, 20008 Bareggio (MI), Italy.
- You means the individual accessing or using the Service.
- Apple means Apple Inc., operator of the App Store through which the Application is distributed.2. Acceptance of Terms
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not use the Service.You represent that you are at least 18 years old. The Service is not permitted for use by anyone under 18.Your use of the Service is also conditioned on your acceptance of our Privacy Policy, which describes how we collect and process your personal data.3. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to notify us promptly of any unauthorized use of your account. You may delete your account at any time in the app or by contacting us.4. Health and Safety Disclaimer
The Service is not medical advice. Papanca provides AI-generated fitness and training content for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment, and we are not a licensed medical provider.Consult a physician before starting. Before beginning any training program provided by the Service, consult your physician, especially if you have any pre-existing medical condition, injury, cardiovascular condition, or are pregnant.You assume the risk. Physical exercise carries inherent risks, including injury and, in rare cases, serious harm. By using the Service you voluntarily assume all risks associated with performing the workouts it suggests. Stop exercising immediately and seek medical attention if you experience pain, dizziness, shortness of breath, or any other concerning symptom.Use your judgment. Training plans are generated based on the information you provide. You are responsible for the accuracy of that information and for adapting or declining any session that feels inappropriate for your condition on a given day.5. AI-Generated Content
Training plans and workout sessions are generated by artificial intelligence. While designed to be safe and appropriate for the information you provide, AI-generated content may contain errors, inconsistencies, or recommendations unsuitable for your specific circumstances. The Service adapts to your feedback over time but does not monitor your health in real time. We do not warrant that any training plan will achieve any particular result.6. Subscriptions
Certain features of the Service require a paid subscription.
- Billing. All subscriptions are purchased and billed through your Apple ID via the App Store. We never receive or store your payment details.
- Auto-renewal. Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the end of the current period.
- Cancellation. You can cancel at any time in your Apple ID subscription settings (Settings → your name → Subscriptions). Cancellation takes effect at the end of the current billing period; you retain access until then.
- Free trials. If a free trial is offered, any unused portion is forfeited when you purchase a subscription. Unless cancelled before the trial ends, the subscription begins and you are charged automatically.
- Refunds. Payments are processed by Apple, and refund requests are handled by Apple under its terms, at reportaproblem.apple.com. If you are an EU consumer, you may have a statutory right of withdrawal within 14 days of purchase, exercisable through Apple.
- Price changes. If subscription prices change, you will be notified in accordance with App Store rules and, where required, asked to consent before the new price applies.
7. License and Intellectual Property
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Application for personal, non-commercial purposes on Apple devices you own or control, in accordance with these Terms and the App Store terms.The Service and its original content, features, design, and functionality are and will remain the exclusive property of Papanca SRLS. You may not copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract the source code of the Application, except as permitted by mandatory applicable law.Training plans generated for you are for your personal use only and may not be resold or redistributed commercially.8. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Interfere with or disrupt the Service or its infrastructure
- Attempt to gain unauthorized access to any part of the Service or other users' data
- Use automated means to access the Service or extract data from it
- Misrepresent your identity or provide false information
We may suspend or terminate accounts engaged in these activities.9. Third-Party Services and Links
The Service integrates with third-party services (including Apple Health, Apple Watch, and calendar applications) and may contain links to third-party websites or services not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. We advise you to read the terms and privacy policies of any third-party service you use in connection with the Application.10. Apple-Specific Terms
These Terms are concluded between you and Papanca SRLS only, not with Apple. Apple is not responsible for the Application or its content.
- Apple has no obligation to provide maintenance or support services for the Application.
- In the event of any failure of the Application to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Application.
- Apple is not responsible for addressing any claims by you or a third party relating to the Application, including product liability claims, claims of non-conformity with legal or regulatory requirements, and consumer protection claims.
- In the event of a third-party claim that the Application infringes intellectual property rights, we, not Apple, are responsible for its investigation, defense, settlement, and discharge.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
- You must comply with applicable third-party terms of agreement (for example, your wireless data agreement) when using the Application.
11. Termination
We may terminate or suspend your access immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Service ceases immediately. You may stop using the Service and delete your account at any time.12. "AS IS" Disclaimer
The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind. To the maximum extent permitted by applicable law, we expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any defects will be corrected.Nothing in this section limits any warranty or right that cannot be excluded under mandatory applicable law, including EU consumer protection law.13. Limitation of Liability
To the maximum extent permitted by applicable law, our total liability under these Terms shall be limited to the amount you actually paid through the Service in the 12 months preceding the claim, or EUR 100 if you have not made any purchase.To the maximum extent permitted by applicable law, in no event shall we be liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or business interruption.Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law. If you are an EU consumer, you benefit from all mandatory provisions of the law of your country of residence, and nothing in these Terms affects those rights.14. Governing Law and Disputes
These Terms are governed by the laws of Italy, excluding its conflict of law rules. If you are a European Union consumer, you also benefit from any mandatory provisions of the law of the country in which you are resident, and you may bring proceedings in the courts of your country of residence.If you have any concern or dispute about the Service, you agree to first attempt to resolve it informally by contacting us at [email protected]. EU and Italian consumers may also have recourse to alternative dispute resolution (ADR) bodies under applicable consumer law.15. Severability and Waiver
If any provision of these Terms is held unenforceable or invalid, it will be interpreted to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force. Failure to exercise a right under these Terms does not constitute a waiver of that right.16. Changes to These Terms
We reserve the right to modify these Terms at any time. If a revision is material, we will provide at least 30 days' notice before the new terms take effect. By continuing to use the Service after revisions become effective, you agree to be bound by the revised Terms.17. Contact Us
Email: [email protected]
Address: Papanca SRLS, Via Madonna Pellegrina 154, 20008 Bareggio (MI), Italy

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